Please report damaged or incorrectly shipped items to our offices within 15 days of receipt. We will ensure to cover any shipping costs incurred, if the return is a result of our error.
To return an item, simply email support@chamberofearthmetaphysical.com. Put Return Item in the subject.
If your return is for damaged merchandise you can ask to receive a replacement item, or a refund. If your return is for undamaged items, you can ask for a refund.
You will be notified via e-mail of your replacement, or refund, once we’ve received and processed the returned item(s). If an item is reported as damaged please attach a photo.
If your return is required to be sent back to us, you should expect to receive a replacement order within 14 days. If your return requires a refund, please allow up to 21 days. In many cases these estimates will be much quicker. This time period includes the transit time for us to receive your return from the shipper (2 to 10 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request or for your replacement to be received (2 to 10 business days).
